Spa management software
Centralizes all spa operations
Simplify the spa’s daily operations with a single management program in the cloud and connected to the hotel’s PMS.
Agenda
Appointments from any device and customer self-management
Customer files
Get to know your customers better and offer them exactly the services they need.
Collection manager
Manage your receipts and invoices, redeem gift vouchers and make invoices and bills.
Statistics
Track sales and spa employee performance
Farewell to the paper diary
Use an online planner and keep an organized reception desk
No more chaos in the spa. With Spalopia’s online calendar you can manage appointments more efficiently.
Banish the paper diary forever to offer the best user experience.
No overbookings
Connect your website with the agenda and forget about overlapping appointments.
Spalopia’s online agenda is connected to the booking engine in real time. If you make an appointment from the agenda it never overlaps with a web booking.
Reduces no-shows
Sends automatic email reminders and charges penalties if the customer does not show up
You don’t have to worry about customers who don’t show up for their appointment. Ask for a card when requesting a reservation and charge a penalty if they cancel or do not show up.
Functionalities of the online agenda
- Easy check-in
- Customized packs
- Offers and extras
- Specific schedules
- Hourly capacity
- Release for each service
- Sales channels
- Customer groups
- Expiration date
- Cleaning times
- Display order
- Hours of entry
- Multiple sessions
- Email to external therapists
- Email reminder
- Thank you email
Customer files
Delivers the right service to the right customer
Securely store your customers’ data and create databases to know what your customers’ tastes are and what their purchasing budget is.
Get to know your customers better
With Spalopia’s client files you can create a database with all the data of the spa users: name, phone number, email, birthday, services purchased, average ticket of the services, therapist preferences, etc.
With this data you can offer specific promotions for each user, give them special attention if they are a VIP customer and attend to all their requirements.
- Increases average ticket
- Make customized promotions
- Offers commissions to travel agencies
Your customer data is secure
All customer data is stored on a server with extra security protection and in compliance with all protocols required by the Data Protection Act (RGPD).
Security
Always operational
RGPD
Sensitive Data
Unlimited space
Supported formats
Automatic backup
Download to your computer
Manage your collections efficiently
Keep the cash box under control
Manages the spa's income and expenses
Keep track of every penny the spa brings in and balance the books with this intuitive and easy-to-use tool.
Redeem vouchers
Controls external channel bonuses
Keep track of vouchers and cards coming from external channels and redeem them easily by entering their reference.
Invoices
With customized design
Add your logo and your contact details and create invoices to deliver to your customers.
Tickets
Print your tickets with just one click
Offer purchase tickets to spa guests using your own printer
Stock
Controls the spa's product stock
Never run out of stock and avoid product expiration dates
Scandallo
Breakdown of the cost of each service
Adequately value each service with a breakdown of all costs.
Advanced statistics
Make intelligent decisions based on data
Monitor exhaustively all sales and reservations with the different reports of the statistics module of the spa management software.
Monitor employee performance
Encourage your employees to be the best they can be
Help your employees meet sales targets and offer them financial incentives every time they exceed a collection threshold.
Analyzes spa sales and bookings
To find out if your spa is performing adequately
Find out which services sell the most, which days of the week produce the most sales, compare each month with the filter system and monitor all promotions you run to see if they are effective.
